How can we help?
Get help with Bluby AI, Clunnect, privacy requests, account questions, bug reports, or general feedback. We aim to respond within 24 hours on business days.
Send the details once. We will pick it up from there.
Product support, account questions, privacy requests, and bug reports all start here. Include enough context for a useful first reply.
For app support, privacy requests, account help, bug reports, and general inquiries.
Monday through Friday. Urgent account or privacy requests are prioritized.
Common ways we can help
Bluby AI estimates
Bluby AI uses image analysis to estimate foods, calories, and macros. Results can be wrong or incomplete, so use them as guidance and not as medical, dietary, or diagnostic advice.
Account and data requests
If you need help accessing, correcting, exporting, or deleting data associated with a TJG Digital product, choose the related product in the form and describe the request.
Billing and subscriptions
Purchases made through the App Store are managed by Apple. We can help identify the product or issue, but cancellations and refunds are handled through your Apple ID purchase history.
Bug reports
Include your device, operating system version, product name, steps to reproduce, and screenshots if useful. Do not include sensitive personal data unless needed for support.