Information we collect
Depending on the product and feature you use, we may collect account details, support messages, selected product names, meal photos or food descriptions submitted to Bluby AI, app usage events, device information, crash diagnostics, and approximate region information provided by hosting or platform services.
Bluby AI nutrition and photo data
Bluby AI may process meal images, food descriptions, and nutrition-related entries to estimate foods, calories, macros, and other nutrition information. These outputs are estimates and are not medical, dietary, or diagnostic advice. Do not use Bluby AI as a substitute for a doctor, dietitian, or qualified healthcare professional.
How information is used
We use information to operate products, provide support, respond to messages, save user-requested records, improve reliability, investigate bugs, prevent abuse, comply with legal obligations, and develop safer, clearer product experiences. We do not sell personal information.
Third-party services
We may use platform and infrastructure providers such as Apple, Cloudflare, database hosting, analytics, crash reporting, AI processing, and notification services to operate our products. These services process data only as needed to provide their functionality or as described in their own terms and privacy notices.
Contact form and support submissions
Contact form submissions may include your name, email address, selected product, message, technical metadata, and anti-abuse verification data. We use this information to respond to the request and maintain support quality.
Retention and deletion
We keep information only as long as needed for product operation, support, security, legal compliance, or legitimate business records. You can request access, correction, or deletion by emailing [email protected]. We may need to verify the request before making changes.
Children
TJG Digital products are not intended to knowingly collect personal information from children where parental consent is required by law. If you believe a child provided personal information, contact us so we can review and remove it when appropriate.
Contact
Privacy questions and data requests can be sent to [email protected].